Email us through the contact form below with any questions. We'll respond by next business day.
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No retail space currently (2025). We operate from our office and fulfill orders either directly or through supplier channels.
We ship across the continental United States. For remote or hard-to-reach locations, shipping times and costs may vary. Orders fulfilled from Southeast TX
Absolutely. We are a registered business, work with trusted suppliers, and ship all orders with tracking and insurance. Customer satisfaction is our priority.
You have 14 days from delivery to request a return. Returns for damage or defects are covered at no cost. Other returns may be subject to a 20% restocking fee. See our full policy for details.
Yes — mattresses, bedding, floor samples, closeouts, outlet/open-box, and used or altered items are final sale.
Small parcel orders typically arrive within 1–2 weeks of shipping. Freight deliveries usually take 2–4 weeks and require an appointment. Tracking information is sent once your order ships.
Our products are sourced from trusted manufacturers both domestically and internationally, with quality standards verified before shipping. Currently our primary suppliers are all located in Houston TX.
Most orders over our qualifying threshold include free standard delivery. For smaller orders or special delivery services, shipping rates are calculated at checkout.
Yes — if your order hasn’t shipped yet, contact us to request a change. Once shipped, changes must be arranged directly with the carrier.
Inspect all packages before signing for delivery. In the rare event that you see any damage to the packaging or product, note it on the delivery receipt and take photos. Please complete your inspection promptly to be respectful of the delivery carrier’s time.
Contact us right away with your order number and photos of the issue through our contact center. We’ll review and arrange a replacement or solution under our warranty/return policy & supplier rules
Yes — please keep the original packaging until you are sure you’re keeping your furniture, as it’s required for returns or exchanges.
Follow the care instructions included with your product. For general cleaning, use a soft, damp cloth and avoid harsh chemicals.
We welcome your feedback — it helps us improve and ensures we’re meeting your expectations. After your order is delivered, you’ll receive an email invitation to leave a review. You can also share your experience anytime through our contact form or review section on our website.
